Where should the tasks be completed? Where are the boundaries?.When are they required to have the tasks completed?.What, specifically, are they required to do?.These questions, who, what, when, where, why, and how, can also be used to check that a project has covered the necessary bases. How was the problem noticed? How did the conditions that led to the change happen?.Why did any changes occur? (Explain why different gas was being used, or why the route changed, or why there was a new driver).Where has the car been driving? (new route, different environment, etc.).When did the gas mileage get worse? When was it noticed?.What changed? (new gas station, maintenance issues on the car, etc.) What was the magnitude of the change?.Who noticed the problem? Who drives the car?.When using 5W1H for problem solving, if you address each of the W’s and the H, you will have a better understanding of the issue.Ĭonsider how you might ask these questions if you noticed that your car started getting poor gas mileage. Like many tools in continuous improvement, this one provides structure to your thinking process.
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